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Certificate for the Administrative Professional |
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The role of an Administrative Professional in today’s workplace requires mastery of office skills, human relations insight, communication skills, and the ability to keep the operation running smoothly. This certificate is designed to enhance your decision-making, communication, people and time management skills. |
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To achieve this certificate participants are required to complete a total of 10 CEUs. |
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Mandatory Course(s) |
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AMA 37 |
Skills for Success
A Guide For Secretaries and Administrative Assistants |
2 CEU |
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This unique course will enable you to strengthen your decision-making, interpersonal communication, listening, people and time management skills. |
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Elective Course(s) |
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AMA 29 |
Delivering Knock Your Socks off Service |
2 CEU |
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This course will teach you trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and style to deliver it. |
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AMA 42 |
How to Manage Your Priorities |
I CEU |
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This course also includes technology-based tools for managing priorities, teaching the critical benefits of managing priorities and removing the obstacles that interfere with success. |
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AMA 24 |
How to Sharpen Your Business Writing Skills |
2 CEU |
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This course offers tools to update your writing skills for today’s e- writing environment. |
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AMA 54 |
Interpersonal Communication Skills in the Workplace |
I CEU |
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The course covers basic communication strategies and techniques. |
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AMA 55 |
Practical Problem-Solving Skills in the Workplace |
I CEU |
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This course covers how to recognize, define, and analyze problems and then develop workable solutions to correct them. |
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AMA 40 |
Taking Control with Time Management |
I CEU |
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This course supplies the tools and techniques to meet time challenges and balance the demands of work and personal life. |
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