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Managing in today’s complex environment demands a higher level of leadership. Success depends on their ability to develop and use the skills that enable them to increase competitive advantage, improve customer service, nurture a diverse workplace and meet global, ethical, and business challenges. |
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To achieve this certificate participants are required to completed a total of 10 CEUs. |
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Core Course(s) 2 required |
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AMA 10 |
Communication Skills for Managers, 5th Edition |
2 CEU |
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This course is a to business communication that delivers the message - by providing a solid overview of all facets of business communications. |
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AMA 12 |
Fair Square and Legal:
A Manager’s Guide to Safe Hiring, Managing and Firing Practices 2 CEU |
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This course translates complex legal concepts and precedents into a set of easy-to-learn guidelines for managing people. |
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AMA 13 |
Finance and Accounting for Non financial Managers 2 CEU |
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This course encourages you to draw on personal experience to strengthen your comprehension of new material. Upon completion, you’ll be comfortable discussing financial concepts and data. |
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Elective Course(s) 1 required from each area |
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1. Management Skills |
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AMA 47 |
A Managers Guide to Human Behavior |
2 CEU |
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This course enables you to develop skills to interact successfully with others and motivate employees and coworkers. |
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AMA 49 |
Performance Management |
2 CEU |
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This course develops the skills of coaching, problem solving and feedback while teaching methods for linking organization and personal goals. |
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2. Communication Skills |
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AMA 38 |
Successful Interviewing:
Techniques for Hiring, Coaching and Performance Management Meetings |
2 CEU |
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This course will help you sharpen such skills as open-ended questioning and active listening. |
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3. Business And Financial Skills |
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AMA 25 |
How Write a Business Plan 4th Edition |
2 CEU |
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This course includes crucial information on diagnosing and measuring customer satisfaction. |
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